Aron and Tpk123,
Based on the interactions I have had with Richard Schram, I'm quite confident that any customer service breakdowns happened without his knowledge. He runs a very tight ship, but that doesn't mean he knows everything that goes on. I'm quite confident that Richard doesn't stand for customers not being taken care of as quickly and courteously as possible. Call Parasound at 1-888-888-5115 and ask for Richard Schram. Tell him Bob and Duke sent you. Or call me at (504) 866-1730 and I will call Richard for you.
Duke
Based on the interactions I have had with Richard Schram, I'm quite confident that any customer service breakdowns happened without his knowledge. He runs a very tight ship, but that doesn't mean he knows everything that goes on. I'm quite confident that Richard doesn't stand for customers not being taken care of as quickly and courteously as possible. Call Parasound at 1-888-888-5115 and ask for Richard Schram. Tell him Bob and Duke sent you. Or call me at (504) 866-1730 and I will call Richard for you.
Duke

