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Need help/advice from Bryston owners

A couple of days back my 2 year old 14 BST went up in smoke with an impressive firework display. I bought the amp from the authorised Bryston dealer in New Delhi, India, where I live. The dealer informs me that the malfunction was probably caused by a shorting of the speaker terminals and hence is not covered by the warranty.I am not sure what caused the malfunction;but what are the fuse and the circuit breaker switches meant for?
I have a $300 Marantz receiver which goes into standby if the speaker terminals are shorted. Would imagine that a 6k amp would have similar technology.
Would appreciate any advice/ suggestions.
Many thanks.
Sunnyboy 1956
sunnyboy1956
sunnyboy1956's avatar
sunnyboy1956 OP
423 posts
 
An update and public acknowledgement of Bryston's superb service and customer care are in order.I received the repaired 14BSST on July 21, 2005. Bryston despatched all the parts free to their New Delhi(India)distributor, who charged me the equivalent of USD 225 !!
Most important the amp seems to be working fine though a little on the bright side. Is there a break in period for the new transistors?
Once again many thanks for your comfort and support.
Happy listening
s23chang
615 posts
 
I'm surprised that they charged you. I got my 9BST fixed for free.
As far as break-in period goes, it does take at least 200 to 300 hours to break-in. This is true for any new soldering point.
ksroy
31 posts
 
Curious, I shorted my 3B ST once and I paid the dealer US$50 for labor. Parts were free.
sunnyboy1956's avatar
sunnyboy1956 OP
423 posts
 
Bryston is a great company, obviously their Indian dealer is not in the same league!
NJoy
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