Where do you guys buy replacement tubes?

Hello again:

I would like to add another source that I used recently for Svetlana 300B tubes which is (http://conusaudio.com). The tubes are specially selected stock (not branded for export) that the dealer received directly from Svetlana and they come with an 180 day warranty. For those of you that are concerned with the past reliablity issue of Svetlana tubes (as I was) there is a brief summary at the website of what went wrong during the production period in which "those" tubes were manufactured and it is a must read, IMO. I now have over 100 hours on the Svetlana's and they are excellent in my setup, smooth and "natural" sounding, yet detailed (very musical). Conus carries other tubes as well and Euguene, the owner, has been a pleasure to deal with.

Andy Bowman at Vintage Tube Services. Top notch.

This would be for Kev: Ok you have a one man buisness/and thus have little or no time for customers/ or just the ones of your choosing. Fine!! A merchant with not enough time to care for me /but has plenty of time for the chat room to defend his policies/ gimmme a break. Good buisness choice!!If you were a tube buyer you'd be put off by just such a merchant/I'm sure!! AS a sorta local buyer I partly was looking to check out your store. I have spent nearly 10k since that time.(Remember,I was going to bring my amp in) Snooty/ indifference/ don't got the time??? all the same to me. Hire some help,make life eaiser for yourself. Reminds me of the tv ads;"get on the net and appear 20xs larger than you are". What's the sense of attracting more customers than you can service??

Kev. what ever happened to "the customer is always right?" This is supposed to mean even if you are not in agreement.

Kevin returned my phone call, listened well, and proved to be one of the best retailers I've encountered. On top of it, Kevin really knows what he is talking about. That doesn't happen by magic; it takes time and work. I hope other people recognize the value in that. I think Kevin's approach of handling customers directly is reasonable and commendable given his rare knowledge.