Unsound, send it to me personally.
On manufacturers, throughout the hiend there is a dynamic - again, tacit - that 1) justifiably protects reputations from incendiary comments that can ruin a small manufacturer (I've seen reviewers do it), and 2) seeks to hide from you the reliability issues involving a particular model.
So, I can understand a ceratin level of moderation/mediation that protects people who aren't in the position to protect themselves - particularly personal and/or unsubstantiated accusations (remember, a manufacturer would be a fool to engage a disgruntled person on a thread).
But, I can not respect censorship of substantiated ideas, even anecdotal, and particularly if the reason is to protect the reputation of someone whose bad acts should be disclosed (I don't believe that a website provider is responsible for third party liability issues, but I could be wrong - maybe we could be enlightened about this. Audiogon, hint, hint).
The ability to converse with each other about reliability and service, in addition to performance, should be an integral part of the service of this site - but that's just my opinion. If it is not, then, IMO, the management should be explicit in those parameters, which are theirs to set (its a private company). And, then, ours to accept or reject as a proffered product. Again, if they wish, regardless of the letter of the law, to "play it safe" for business reasons, then that is their choice. They should be willing, if so, to stand up and say so, however. BUT, again, that's just my opinion, because other than authenticity issues, they have no legal obligation to do so, i.e. capitalism has no interest in authenticity.
Ah, the vagaries of capitalism (self-interest) and the interplay with democracy (freedom). I always love when the capitalist-identified run into the inherencies of the system they are so attached to...
If you are an "American" then you must be a capitalist. If you are a capitalist, then you must agree with the proposition that for-profit enterprises can set their own rules, within the law, on the disemination of information on their property, and particularly if it is for a profit motive (the only definition we have for a corporate entity is one "for profit", not a word about freedom, authenticity, compassion, etc...).
So, do you feel like an "American" this morning?