HELP Electrocompaniet stole Christmas
Man, I am itcing to get my hands on an Electrocompaniet. At first, I was only atttracted to their products because of their mellifluous brand name - if the name sounds good, the products gotta sound good is my theory. But now it seems, they are so hard to get ahold of and so exclusive, if I get one I'll be pretty special. Oh, hmm, how did those cdps get into the hands of that gray market dealer? |
I buy alot of greymarket video and camera gear from those dealers that you see from NY. Most you see are those strickly mailorder ads in Magazines. Most are located in Brooklyn Ny, by the shipping piers. I went to alot of these middle of no where hole in the walls, where they do not allow customers go (find to their Secret locations (but wad of cash in hand, makes them very weak, lol). You can get brand new gear, with a third party warentee" Being aware it's grey, but new, I am aware if the product fails, or needs repair, I will take a loss. so this if figured in to the "SAVINGS". Being that I always had very good luck with Electronics, Warentee on such never bothered me. I did however had a Canon lens go to crap, costed me about $450, I just threw it a way. with high End Audio gear, I am carefull with, usually on a purchase, I will obtain Serial numbers, and contact the manufacture yo find status of warentee, and it is legit, before purchasing. It is Buyer beware, before purchasing ANY product used or New, do some research on the item, First step it to ask seller for a serial number, their way of a responce will give you a good insight what your dealing with.... Could be worse, the Player could be on a Hot list, then you would of taken a really good loss. As the player would of been returned to the rightful owner..... check out Tag McLaren site! http://www.tagmclaren.com/great/sounds.asp So look at the bright side, you still have a player! |
Sean's response to Sos's first post seems perfectly on target to me. The warranty verbage is completely moot. This problem exists primarily because one arm of EC wants to make sure that their cut of the profit stays as big as possible above all else. It looks like they've run into and tested the boundries in this instance. I don't know Sos, but he might try to employ better critical thinking skills when posting in a contentious environment. Analogy is the weakest form of epistemology, and the Covrette comparison he used is as flawed and poorly thought out as any I've seen on this site. The EC unit in question here is not a used Corvette and there is no warranty issue. There is also nothing remotely analagous to a rolled back odometer in this case. Generally, dealers and distributors do not design or build components, they have value when they can make intelligent observations, offer sound advice, or make a product available. In short, the real worth of a middleman in this industry is predicated on the quality of service he provides. So far it doesn't look like Ernie has received anything resembling good service. Hope raising the body count can help EC get this right. |
http://forum.audiogon.com/cgi-bin/fr.pl?aamps&1041706030&openusid&zzTok20000&4&5#Tok20000 Ernie, I think you have a soul mate. KF |
When my amp went down after three weeks it was sent to Alan. It took six months to get it back. It didn't work - sent it back - it took three months to get it back - it didn't work. I took it down the road to a local amp fix-it guy and had it back in one day. Alan's excuse was trying to get a technician and then he said he had no excuse. He said he would send me some cones to compensate me but never did. In that time I emailed EC in Denmark and they replied that they have the utmost faith in their dealers and distributor. So what does that mean? I still had no amp for almost a year. I asked the dealer for a new amp - he said no but if I sold my amp on Audiogon he would help get me another brand like Gamut at a good price. How do you sell a broken amp? Good luck with Father and Son - they may be your only help or sell it and buy a new one. It will cost you a fortune to do that. The used market on EC compared to the new price is quite a difference. I emailed Father and Son and asked for their best price on a EC DAC and they responded around 1750 shipped. They will sell you one for 1500. He harped when I asked for 20% off. Another dealer offered one to me for 1550 when I just asked for his best price. That may be your cheapest route for the upgrade and flexibility on future transports. I called Alan to check on the 1550 dealer being legit and was reminded of why I didn't want to go in this direction. I had emailed Alan earlier asking for a break on price on the DAC as compensation for not having my amp for so long - he did not respond at all. This is why the high end is in the shape it is in. It will self destruct as many companies will and have, Competition is a no-no in the industry and the customer should be happy with you as a dealer and not the reverse in too many cases. I have probably said too much in this case but I hate when someone gets the shaft. I hope everyone comes out for the better in the end! |
