I'm sidestepping the question, but just want to say that I have *never* had an all-around completely satisfactory experience in any shop. Some have been tolerable-to-okay, but none excellent. To one degree or another, all assistance I have ever received from even the most otherwise-pleasant shop salespeople and owners has suffered from a combination of ignorance, arrogance, and a placing of higher priority on *telling* the customer whatever their agenda might be, rather than *listening* to what the customer says first. Even with the least offending of them, I have always had to consciously maneuver around their shortcomings as salespeople in these areas in order to get what I want out of the encounter.
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- 36 posts total
- 36 posts total