Are Dealer Recommendations Useful or Useless?

Well, I bet you never knew that "consult" comes from "confuse" & "insult"

Well folks,

Good mentioning of con-sult but it's not realy the point.

A dealer can "hook-up" a millionair guy or his careless wife to enter the house, look-up arround to build-up >$100k AV system and what was realy notable the wires are used the top grade of Nirvana or NBS...

It's a dealer's job otherwise no money would be made if no fools are found. Nowday's our education is narrowed down significantly upto the levels that school student shouldn't realy know Ohm's law because for that he should get licence and pay for it. D'u think that dealers are the ones that know Ohm's law? Nah! Vast majority of them realy don't and it's good for business! They can believe to what they're selling and make others believe as well. They can be fed with loads of unneccessary information from the tongues of manufacturers, Stereophile or other audio magazine "reviewers" to transfer loads of myths to the consumers and there goes and established chain of business-es!

For those who still think that dealer "recommends" is wrong. Dealer sells because dealer must sell. To be able to sell he must be dressed in the skin of the same hobbyist as we are.

Viridian, I recognize that you're serious and I respect your opinion because it's based upon your direct experience. What I have trouble understanding is why if you walk into a Mercedes dealership do you expect them to recommend that you purchase a Lexus? Your expectation defies common sense.

Ohnwy61, I still find your way of looking at things very consonant with that of most dealers and your symplistic analogy reflects this. Though they too would look at it your way, a car is not one component to be added to an existing system. Do you order your body from Mercedes, your engine from Lexus and your suspension from Chevy? That is essentially what we are doing with an audio system. There are many instances where a competeing manufacturers component may be much more appropriate to the system. But dealers, by and large, don't sell systems, they sell boxes and would be better served selling cars. Naim is a really good, though extreme, example of a system where non-Naim components can be problematic not just in sound but in hook up as well. I would expect the Mercedes dealer to be able to discuss with me the strengths and weaknesses of competeing brands as part of their recommendation though. In my experience, many audio dealers do not even know how to assemble a unified system to meet a given customers aestetic and budget from among the brands they carry, never mind being able to throw competeing brands into the mix. I would stick with my core assertion that all dealers "sell" and few "recommend".

That is because Lexus and Mercedes are substitute products. Either one will serve your need if you are in the market for that kind of thing.