How many sales per day on the 'goN? more:

Elizabeth,

99.993% or 99.97%, either way, an excellent result that any business would be happy to advertise!

I have 66 feedbacks listed on my page with 100% positive responses. Also had about 10 folks that neglected to leave feedback, but were obviously happy too (or they would have left feedback).

I've also never had a bad transaction. The worst thing I can say is that I've received an item that I would have graded 8, but the seller advertised it as 9. Because I'm frugal, I purchased at a good price, so the rating did not affect my opinion of the value, so no need for negative feedback or anger at the seller. I do let the other party know when I'm not perfectly satisfied and generally try to coach them on how to be successful on AudiogoN (my definition of sucess). For instance, I received an item the other day in excellent shape, but the packinging was a bit light. I let the sell know that I received it in great shape, but he may want to consider adding extra packaging between the two boxes next time to prevent the outer box from collapsing when the shipper puts a bunch of weight on top of it.

I've been completely satisifed during my 5 years here. I've never been dissatisfied with a transaction. I can't imagine a better way to buy and try so many different audio products.

Of course there are going to be occassional problems. I suggest that if a deal feels suspect, don't go through with it. I also suggest multiple communications during the negotiation to help get a feel for the other party.

For AudiogoN, I hope your 1000 transactions estimate is correct. Good job AudiogoN!!!!!

Enjoy,

TIC

1000 is doubtful. I'd think more like 100-200/day at most, given the current market.

your math and estimates are all wrong - there's no way to gauge satisfaction based on how many complaints you see. Agon clearly edits the forums with a heavy hand, so any serious rants are removed. Likewise with feedback - it gets sanitized quite often. Most stuff never gets to the dispute resolution stage (What a joke that is), and if it does, sanitization is the likely result anyway.

I've had probably 4-5 transactions I would call 'bad' to one degree or another. In most cases, it was mutually agreed not to leave feedback, or if negatives were left it was sanitized.

'My response was I never had a bad one...' - heh. just a matter of time. Sort of like your blissful ignorance of how bad Paypal is... sure, it's fine until something goes bad. They you are *HOSED*.

overall the community at Agon is pretty good however, much better than Ebay as a whole I think.

-Ed

Hi Ed,

Just curious as I think I've read that you are a dealer: Is your experience that there are more or less issues via AudiogoN or in the retail arena?

I totally agree with your eBay comparison. Much better here, IMHO.

Enjoy,

TIC

I've bought & sold a lot of audio gear/accessories and my feedback reflects it, so I would like to think my experience is typical in regards to the satisfaction level. I've only been burned once & the buyer was so lame I didn't pursue it, plus the fact it was only an outlet. My fault for sending it out before receiving payment but I had 12 or 13 perfect outlet sales plus all my other deals before.

I had one deal where the seller shipped some bookshelf spkrs. w/o adequate packing between the double boxes & what really pissed me off was I offered to pay extra for the extra box & related supplies. I didn't leave a neg. because the seller followed through immediately with full reimbursement.

Not too long ago I was in the process of selling my amp & the buyer and I couldn't agree on some fine points of the transaction, so I cancelled the deal & Express mailed his unopened envelope/check back to him after receiving. I also had one potential buyer who kept changing shipping & payment methods and simply walked away from that one after he told me he didn't want me to pack it but would send his "agent" to my house to pack & ship the piece. This wasn't a 5 crate spkr. system but a one box CDP!

A number of factors are required to successfully complete a deal, whether it be from A-gon or your local auto repair shop and I still like to make a phone call when I'm buying & encourage the same when selling. As for potential problems, there are many search engines & archives available elsewhere so that the diligent can check out a potential purchase beforehand.

Driver - good that you walked away from the deal with the buyer using his "agent"! That scam has been quite well documented here and over at AA.