What to do when you receive damage goods

If you have his commitment in writing, then you have a claim. (Right, Kelly?)

If you purchased it through Audiogon, write them (service@audiogon.com) an email and see if they can help. They are not obligated, but they can be fairly convincing to folks.
If you paid by credit card or by some electronic payment service (like PayPal), they do have some recourse, but it's not fast (see the PayPal threads).
You could go to small claims, but it just depends on how much time that you want to spend.
Persistence usually pays off; it just depends on how much aggravation and stress you want in your life.
Or, maybe we could start sending emails, too?

I agree with Angela and Sc53, you can file with Fed Ex, the shipper or reciever can file a claim. I also think sending a e-mail to Audiogon would help. If it was advertised here, we need to try to keep the rift raft out. I had a similar thing happen to me a couple months ago, as a seller. I sold a cd player and forgot to put the transport screws in. Man, did I feel like an idiot. The buyer e-mailed me that the player skipped a lot and that the transport screws weren't in when he recieved it. What could I do? I offered to pay 100% repair, but he didn't want that, he just wanted to return it. I understood, and gave him a full refund, including shipping. Now I gotta pay to get the damn thing fixed. I was mostly mad at myself, how could I be so stupid? Oh well, if the seller doesn't have the descency to buck up then follow the above mentioned ideas and good luck.

I agree with angela100 give us his email and we will start emailing him. ( maybe if he sees more people involved he might own up to it) What did you buy and how much was it? Just curious. I would call fedex also. That isnt fair. Iwould fly down to his house to be honest with you I would be so angry. I would knock on his door with the unit.But that wouldnt get you anywhere Iam sure. Good luck if I can be of any help please let me know. Regards Daniel

Bagels5 is a member. And it appears that he is a dealer.

He has *Runco DTV991/VFC4400 CRT/Procesor* for sale at this time. Maybe that's who gave me the -2/-2 on my post above?

Bob, you need to email Audiogon. If what you say is the whole story, then they don’t need this type of dealer on their site.

I vote no to the formation of a cyber-audio lynch mob.

Thanks,
Chris