Tell us your worst audio dealer or mfr. experience.


Please tell us the worst experience you've had with a Dealer, Manufacturer or both and what actions were needed and what the outcome was.
I'm sure there are many interesting horror stories.
Interested to hear all.
dbyni
Manufacturer Entry: Purepower in Canada....'nuff said as the saying goes. There are other threads on this forum that describe why.
Let's talk Audible Illusions and Art Ferris. I called with a bad channel and he said to send my Modulus in. I did so. Three months later he could not find my preamp.

He finally figured out that it was at the home of one of his associates, also named Art, who did repair work for him.

Almost four months, and half a dozen phone calls later, it was back and, surprisingly, worked. I don't remember the exact cost, and my memory may well be colored by my ire, but the cost was quite venturesome.
05-04-15: Linkster
Anyone remember the Audio Pimp (Johnny B)??
LOL! Who could forget? How many of you turned a blind eye and fell for his antics?
Pimp banner
I had a very negative experience with Green Mountain Audio. Yes, the founder and owner Roy is a very nice guy. But as a business owner some fundamentals were missing when I dealt with him.

The process from start of my order to when the speakers were finally delivered went 3 weeks past the original promised date. I would receive assurance "the speakers will ship early next week"...I would call that Wednesday and be told "oh no, sorry, will be next week". That went on for 3 consecutive weeks.

Finally when they shipped, the driver of one of the drivers was 100% defective. I called and wanted a replacement shipped express so I could have prior to vacation and my shipper account was used without him asking to reimburse me in any way and it was his defective speaker. I was going to assume the difference between ground and expedited but he never asked or seemed to care.