i call vsa today to inquire about a used set of vsa speakers that are listed here. the guy who answered told me damon would call back in 30 minutes. about 2 hours later, i called back. got the same guy who told me damon was still busy. i told him i wanted to speak with somebody. thirty seconds later i was talking with albert. albert was great to talk to and gave me a lot of insight on the speakers i was interested in. he spent 20 minutes talking to me about a pair of his speakers that i wasn't even buying from him. much, much, much more than i could've expected from the company. his conversation is what steered me to purchase the used speakers.
VSA VR4 SR or JR as a match to my system and room
I want to replace my Totem Forests. I'm using a DK MkII with an FMJ23 CDP. My room tends to be brightish (lots of glass and wood) and is about 19x28x14(vaulted - approx 6000+ sq. ft.). My listening tastes are eclectic with an emphasis in Jazz and Classical, but I also like to blast alittle rock now ant then. Would the VR4 SR or JR be a good match?
Other contenders include Proac R38 (there is a dealer near by) and Merlin, but I'm just at the beginning stages of this illness and am open to other suggestions ($5 to $10K range).
BTW, I have wanted to listen to a pair of VSA VR4 SR or VSA VR4 JR's based on comments on the discussion forums. However, living in the Canadian Rockies does not bode well for having access to dealers. I've now sent two E-mails to VSA to find the nearest dealer (e.g., Seattle??)across the last two weeks but have not heard a peep from them. From what I've read, VSA seems to be a good company to deal with; however, my experience is making me wonder. Any comments regarding VSA customer service?
Thanks
John
Other contenders include Proac R38 (there is a dealer near by) and Merlin, but I'm just at the beginning stages of this illness and am open to other suggestions ($5 to $10K range).
BTW, I have wanted to listen to a pair of VSA VR4 SR or VSA VR4 JR's based on comments on the discussion forums. However, living in the Canadian Rockies does not bode well for having access to dealers. I've now sent two E-mails to VSA to find the nearest dealer (e.g., Seattle??)across the last two weeks but have not heard a peep from them. From what I've read, VSA seems to be a good company to deal with; however, my experience is making me wonder. Any comments regarding VSA customer service?
Thanks
John
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All of my communications with VSA have occurred within the past three months, most recently today. Linda Von Schweikert (Albert's wife) is the one who usually answers the phones, but most of the time I have been connected to voice mail. Damon still works at VSA, but Kevin isn't there anymore. It is true, reaching VSA has sometimes required some persistence... I expect to hear from Albert again within the next few days. When he calls, I'll alert him to the communication issue, and let you know what I find out. |
G3dahl, do you really know what you are talkin about? Is there a reason that the guy (posted above) was referred to Higherfi.com instead of a local shop in his hometown? Is there a reason that you can buy a new pair of speakers on Higherfi.com for 40% less than you can buy from a dealer? Is there a reason VSA is doing this and they didnt warn their dealer network? I dont believe you are informed. I have never knocked the quality of the VSA sound, just the quality of the business. VSA has folded several times....FACT VSA is moving to an internet direct company.....FACT VSA did warn their dealers......FACT Does that sound like a quality company? If he was as good a business man as he is a speaker designer we wouldnt be having this conversation |
VSA has folded several times....FACT VSA is moving to an internet direct company.....FACT VSA did warn their dealers......FACTOther than Von Schweikert Research closing their doors once in 1999 due to an awful flood at their Watertown facility reported here in Stereophile, I have read no other reports of the company folding. Would you please provide some specifics to the other times this has occurred. Some links would be helpful. Lastly, your claims that VSA is moving to an internet company and that they warned their dealers may be fact...or it may not be fact. At this point, all we know is what you have stated as hearsay in an internet discussion forum. Your statements cannot be taken as factual without any corroborating evidence. |
Holeneck, yes, I do know what I'm talking about. Yes, I do know the reasons for the recent discounting, but I can't tell you. I can, however, say that it doesn't mean the company is about to go under. My purpose was to reassure Johnrob, not to argue with you. I don't know of VSA having been out of business any time other than 1999 due to the well-known flood incident. When on earth were these "several times?" As for internet dealers, you have me confused. You wrote "they didn't warn their dealer network" and "FACT VSA did warn their dealers" in another part of the same post. Which are you alleging? |
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