Any company that charges $20k+ for loudspeakers should bend over backwards to solve any issues experienced by their customers. The solution should be comprehensive, and it should completely eliminate any reason or need an owner might have for searching for answers in a discussion forum.
IMO, Wilson should send a repairman in an official Wilson jumpsuit right to the front door of the owner to repair the speakers and troubleshoot the problem.
No sarcasm intended. Wilson markets their product as the Rolls Royce of audio loudspeakers, and they should provide service at the same level.
IMO, Wilson should send a repairman in an official Wilson jumpsuit right to the front door of the owner to repair the speakers and troubleshoot the problem.
No sarcasm intended. Wilson markets their product as the Rolls Royce of audio loudspeakers, and they should provide service at the same level.

