Tyler acoustics questions

Bill, I have the Taylo monitors with the millenium tweeter upgrade. I bought mine used, so I don't know about break-in time, but just play music through them and enjoy the process. The Taylos are great, but I would love to have the sigs. You'll love the millenium tweeter. Congrats!

I recently sent back both of my TA sig monitors because one obviously had a blown tweeter or bad crossover leading to the tweeter being overloaded & raspy.Tyler will fix the one for free, being the great service oriented guy he is ,& I have decided to get the copper Cardas posts in that they are the best signal conductors according to Cardas in thier binding post line & will afford a better overall connection with my standard AP spades.

I am contemplating going away from the 16 guage DH Labs internal speaker wire & having the inside rewired with what I use for speaker cable which is the Oval 12 biwire. This would give me the same wire all the way through & most likely improve the bass with the 12 guage wire however I may lose a little speed in the midrange & HF extension & definition with the AP in that Ty feels the lighter 16 guage wire with the silver & copper is faster. What do other think on this one? Does anyone have experince with AP oval 12 wire vs. the copper/silver DH Labs? It is not a money issues I just want the best sound. Ty thinks the Cardas should make a noticeable difference being a good conductor & with the ability to make a solid contact with my speakers on the AP standard spades.

What is the experience of others? Keep the DH or go with same wire all the way through with the AP oval 12?

I am also thinking on buying some better stands having bought the model one which is a little on the wobbly side in terms of rigidity.(I wish I had bought the model 3 which is much more supportive).What stands at a reasonable price would you recommend that would be more rigid & stable with this large heavy monitor speaker?

Thanks

I had a sig. Mon. arrive with a broken crossrover due to the box being dropped.It is along way to Canada. I had Ty send the fixed speaker back by Fed Ex however he claimed his FedEx page was not working & sent it UPS which given it has already been on 3 trucks & not left the states ,I worry about more breakage which is why I went with FedEx since there is much less handling & they are much more efficiency and careful. The heavy 55 Lbs. speaker in a box with two short thin Styrofoam caps on each end is a prescription for disaster in my opinion & I can not believe Tyler would not respect my wishes given the fist problem with such a longer dstances and the over handling that UPS has.

Have any of you had problems with breakage with Tyler acoustics products, especially the heavier ones?

Thanks

Bill

Canada

Audiopath 49:

I have bought several loudspeakers from Ty specifically, Taylo monitors, the original 2 piece Linbrook Signature System and the huge Woodmeres.

NONE had "short, thin styrofoam" caps. Rather, all had custom molded end caps of a dense foam that is not styrofoam, covered by tough plastic sheeting to resist cap breakage under stress.

ALL arrived without damage.

Why you've resorted to publicly disparaging an honest, well-respected loudspeaker builder before taking delivery of the repaired speakers and only then passing judgement on his customer service is sad, to say the least.

Ah yes UPS is notorious for rough handling. I once sent a cdp, not well packed(my fault) and was damaged. It would have made it safely if sent FEDEX. I cannot believe Ty packs his high quality speakers with shabby boxing. I hold UPS accountable. As far as damaging Ty's reputation for service and respect of his customer, one only needs to look at the feedback here on audiogon and his web site.
I can understand your frustration for having to reship 2 heavy/bulky items.