Parasound halo JC2 what a joke


Had a jc2 power button fail because the glue that mounted it on fell off ! I guess they glue the input and power buttons on to the face plate . So I sent it out to get fixed , $175.00 with shipping and the repair shop put a small scratch in the face plate . The repair shop is like that must have been there I didn't do it . I call parasound and talked to the owner he said he would talk to the repair shop and call me back . 2 weeks later I called him back and he thinks i'm pulling a fast one on him or something ! If I dinged the front I would have said put a new 1 on . I drive a new caddy I think I can afford it ass$#@# .
magnum44
Thanks! for sharing -All.

it is imperative to post both positive & negative experiences when dealing w/ these Audio companies. IME, the customer service does not concede after a sale (of any kind). Keep me posted and Happy Listening!
I assumed the power button was broken and needed a new part . If parasound would have told me the glue fell off I would have tried to glue it myself . Trust me i'm not the only one with this problem .
Keep in mind that the Parasound is a mass produced product made in Taiwan. Is that bad? Not for business, but there's certainly some cost cutting and other compromises that lead to shortcomings there.

If you want a full balls-to-the-wall high end product, you get McIntosh, Luxman, Accuphase, Pass Labs, etc. Yes, much more expensive, but you get what you pay for for the most part.
When I bought the halo gear at 1/2 price I could have got McIntosh for 1/2 price as well . Live and learn .