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My Coincident Dynamo - good news, bad news

Hi everyone,

Good news: The unit is not humming.

Bad news: The unit is completely dead.

Waiting to see what Coincident will do. Been over two months since I originally placed the order. 8 weeks of that time it's been in shipping and return shipping. A week or so in repair shop, and I've listened to it for a total of about 30 minutes. Now it's dead. Let's hope they make it right.

Thanks again for all the suggestions.

Best, Scott
smrex13
grannyring's avatar
grannyring
4,637 posts
 
Time for a brand new unit and let the builder sort out your noisy and now broken one. I would ask for them to send you a new unit ASAP.

Sorry to hear about your problems. Hopefully a new unit will be on the way early this week!
seikosha
205 posts
 
Sorry this has turned out so poorly for you. Hopefully this gets resolved as quickly and efficiently as possible.
timrhu
2,778 posts
 
I know I'll catch flac for this but I'd ask for a refund and look elsewhere. Why do we purchase pieces with poor reliability issues?
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