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My Coincident Dynamo - good news, bad news

Hi everyone,

Good news: The unit is not humming.

Bad news: The unit is completely dead.

Waiting to see what Coincident will do. Been over two months since I originally placed the order. 8 weeks of that time it's been in shipping and return shipping. A week or so in repair shop, and I've listened to it for a total of about 30 minutes. Now it's dead. Let's hope they make it right.

Thanks again for all the suggestions.

Best, Scott
smrex13
seikosha
205 posts
 
Sorry this has turned out so poorly for you. Hopefully this gets resolved as quickly and efficiently as possible.
timrhu
2,778 posts
 
I know I'll catch flac for this but I'd ask for a refund and look elsewhere. Why do we purchase pieces with poor reliability issues?
pehare's avatar
pehare
639 posts
 
Anybody can get a lemon. I had a new lemon Cary tube amp. Israel builds some of the best gear available at any price & will take care of you, relax. I just took delivery of a new Dynamo last week & it's dead silent & sounds great out of the box. I've owned his speakers since 2005 that I bought new & they aren't leaving.
mikirob
950 posts
 
I trust Coincident will make things right. The Dynamo is a fabulous unit. Best, be patient.
charles1dad's avatar
charles1dad
6,996 posts
 
Pehare,
I agree, any company can produce the occasional "lemon". What matters is how the problem is resolved. I've owned the Coincident SET(Frankenstein) amplifier and their Line Stage for nearly 6 years(September 2009) and not a single problem with either(just beautiful sound quality). Even amongst very good companies stuff happens sometimes. I hope they replace the faulty Dynamo.
Charles,
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