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My Coincident Dynamo - good news, bad news

Hi everyone,

Good news: The unit is not humming.

Bad news: The unit is completely dead.

Waiting to see what Coincident will do. Been over two months since I originally placed the order. 8 weeks of that time it's been in shipping and return shipping. A week or so in repair shop, and I've listened to it for a total of about 30 minutes. Now it's dead. Let's hope they make it right.

Thanks again for all the suggestions.

Best, Scott
smrex13
smrex13 OP
423 posts
 
I'm sending the bad unit back, and a new one should be on the way. I hope this one is trouble-free or I'll be demanding a refund. Keeping my fingers crossed.

Scott
charles1dad's avatar
charles1dad
6,996 posts
 
Scott,
I am confident the replacement Dynamo will be fine and allow you to enjoy your music same as Pehare, Mikirob and Brownsfan have expressed with theirs. .
Charles,
grannyring's avatar
grannyring
4,637 posts
 
Good! Coincident handled it well. All should be fine.
lak's avatar
lak
3,516 posts
 
Please keep us in the loop and let us know how the new unit performes.
knghifi
1,667 posts
 
I wonder if the problem was caused by shipping. How's the packaging? Was it double boxed? Who's the shipper?

No company is perfect and I agree the most important is how they deal with the problem. Of course if it's ARC, everybody POUNCES regardless the circumstance. Guilty until proven innocent! I guess Brady now knows the price of being #1. LOL!
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