I wonder if the problem was caused by shipping. How's the packaging? Was it double boxed? Who's the shipper?
No company is perfect and I agree the most important is how they deal with the problem. Of course if it's ARC, everybody POUNCES regardless the circumstance. Guilty until proven innocent! I guess Brady now knows the price of being #1. LOL!
No company is perfect and I agree the most important is how they deal with the problem. Of course if it's ARC, everybody POUNCES regardless the circumstance. Guilty until proven innocent! I guess Brady now knows the price of being #1. LOL!

