Tell us your worst audio dealer or mfr. experience.

David Wasserman of Stereo Exchange in NYC demonstrated his commitment to keeping a customer when he assisted me with a problem I had with my brand new McIntosh MC275 Mark VI amplifier.  

Nothing more than a bad tube, but McIntosh customer support/service treated me as though I were an inconvenience.  This will be the last piece of McIntosh equipment I will own. Stereo Exchange will sell me my next amplifier.  Soon!

USA tube audio.  Bought Ayon cd2s.  Numbers and letters started to come off remote. Called and spoke with them they laughed at me. Were rude on top of that

Calvinj,

I have heard nothing but bad things about them.

@taters yup I asked him specifically for a warmer sounding CD player. He sold me the opposite the Ayon cd2s then told me to use RCAs on it because he knew it was more detailed.  I would have bought something else he just sold me that and didn't care and then when the letters came off the remote and I asked him about he made a joke out of it. I was like really. Didn't want to help at all!

calvinj,  did you buy the Ayon thru Audiogon and did USA Tube ship it to you directly? That's too much money to spend to be ignored.
I ask because I just bought a preamp from them, the sale went fine, and the item was shipped from the manufacturer.