Lyra Kleos Repair


My sweater got hung on the stylus and I bent the cantilever on my Kleos,  It will play through both channels, but it's very distorted and sounds nasty.   Has anyone had repairs done on newer Lyra, and who should do it?


Thanks

mdp
I’m just curious if anyone in the industry commonly rebuilds a low to mid output moving coil motor and (presumably) replaces a boron cantilever, in this price range for "cost or good will" because if they do, I’m certainly not aware of it.

(If you can’t afford Lamborghini maintenance, perhaps, having one in the garage, and worse yet, one on the road, is a bad idea. Not being happy with the repair bill is only human. Taking it to a fiat dealer is sheer madness.)

Rob and I disagree on this.  While I agree that sending it to Lyra is optimum, people have cars repaired by other than the dealer all the time.  I for instance rebuilt quite a few Masaratti engines for the machine shop I worked at.  As a matter of fact we rebuilt many BMW engines for the dealers themselves.  Not that that has any bearing on the issue at hand really.  If the OP can't or doesn't want to spend that kind of money a REASONABLE but not option is available.   I don't think the OP is asking for work gratis but reasonable customer service to insure loyalty would not be out of line.  I for one will not consider a Lyra after this.  How much business will Lyra lose from a few postings like this on on other forums?
BTW, I have a Blackbird with original stylus and one retired by Andy.  Anyone is welcome to come by and see if they can hear a difference. 
As it stands now, that Lyra is next to worthless.