Questionable service at Soundsmith

I too think SS deserves his sacred cow status. He more frequently than not goes the extra mile when it comes to his business practices. He once repaired a Blackbird for me for free, nada, nothing! Turn around time was a weekish.
Return time for you was a long 8 months and that’s a long time for most. However, waiting forever is also not a good way to insure a timely return. If you are too busy with your life to contact the repair guy for a year (8 months according to PL) then you have little to complain about when you don’t have said cartridge back when you want it.
The customer does hold some responsibility especially when dealing with an artisan such as Peter. Sure, give him some time to do his thing but you need to follow up IMHO. As far as price is concerned, I think his top of the line retip is north of $350.00 last time I checked and $450 while expensive is within the ballpark when dealing with these type of products. It sounds like Peter did some extra work gratis and that you selected that price point for repair.

Surely you must see you are responsible for at least part of what you are complaining about.

Mr retipper,  I tip my hat to you sir for taking care of your own...I have walked in those shoes...you have my sympathy and respect.

@rviloria pretty passive aggressive to vent on A-Gon about your experience with SS. You don't like all of the responses you are receiving so then you jump ship on a thread you started...smh...

Your words are muchly appreciated; I lost my brother a year ago to an orphan cancer, my first wife to cancer.....and my son not so long ago.

Now......my wife has cancer, and one other close family member to care for......Your thoughts are appreciated. No one knows what its like till you have to care for, watch with grim detail, and become mostly helpless to ease the suffering and passing of those few who are close to you.

Personally, I plan on driving off a cliff when the time comes. But I will get caught up with cartridge repair work before I do, for those who are now reading this and worried.

Peter Ledermann / Soundsmith

Witness

Witness 1

Unreliable for the defense
Unreliable for the prosecution
Unworthy receiver of events
unaware of the miracle
of an arrangement of atoms infinite
observing itself
Unwitting witness
God’s small window on the world
in each of us

Witness 2

Small room. Nice.
tubing dripping
slowly
red poison
and clear
premedication for my wife
to not vomit up the world
I count the pills
keep track of time
tell her only 7 more times
just count backwards from 8
but nothing I have as a witness
helps the defense
the sentence has been predetermined
If I had not
witnessed this
before
then it would not be so vivid red this time around

Witness 3

You think you are a voice
the eyes and ears of God
But it is not your agenda you are tracing
it is just the agenda of someone who is empty
and filled themselves with power
If you would know God’s will
then find yourself some hill
and spend an entire day
interrogating a daffodil
not mowing the innocent down
(only March has the right
to torture
the snowdrops


Witness 4

I pray for peace both without
and within
The feeling of loneliness is measured
as the distance from God
Where is the voice
the real witness of time
beauty and cleverness
to distill it down to something that can be whispered
in my ear
if I can put down my agenda
long enough to be your witness
even for just for one moment each day
Gift enough against all that above and those
who do not witness your grace
.
.
.
.
Peter Ledermann 12-15-15