VPI MOTOR PULLEY ??

By the way, I sent in a question to Bes at Music Direct several months ago regarding the internal construction of the VTA tower on my Classic 3 Sig SE, w/ printed arm, received a message from him that he sent my question to VPI. Eight months later, no answer. ( Why he, a dealer, could not answer this is suspect?)

So I spent around $5K on a new TT, had one question. I went through channels. My dealer who went to the source. No answer. This, from a 40 year old company.

I can already hear from people who will say, I should have done this or that. NO! I did the right thing by going through the appropriate channels.

How much does one have to spend on a boutique audio product before they can get an answer to a basic question that, in all honesty, should have been laid out in the manual? Don't even get me started on the manual!

^  Did you ask remind Bes that you have had no answer?  Not saying you "should" have to but a follow up reminder to the dealer may have benefited you.

I always talked to Mrs Harry [Sheila?] but she has been gone for some years. My memory for names is not good since my surgery. Harry was always helpful but he must be getting up there as he is about my age, 75 He can correct me on this, their son was also good. His name is gone.

Basis also makes good tables. I would go used as tables seem to depricate more than most. Service on tables has never been good. In  1970 I wanted a arm board for a current Sony belt drive. I could not fine one and I was living in NYC then I went out to Sony headquarters in Long Island City. After an extended search of their wear house they found ONE. I ask them how much it was and they didn't know and they gave me that one for nothing saying that they wound never get another anyway.