What is happening is that the complexity of multichannel and/or digital setup has made it nearly impossible for one to judge much from dealer demos. Not only are there so many more variables to complicate the decision but dealer competence can neither be assumed or assessed. What if he says that they did a very extended and successful EG (with whatever system there is)? How do you know unless you are already well-informed and willing/able to ask detailed questions?
Kal
Kal