B&W 802 Nautilus speakers


When playing music with the B&W speakers they will cut out with no sound and then the  sound will return.  at low levels this happens but not with higher  volumes and the sound and does not cut out. The amps that I'm using are brand-new so I want to know if you think the crossovers in the speakers  are bad?
128x128garryh16
I would not look to the speakers as the problem.  Make sure your wires have a solid connection with no strands of copper unconnected. Then I would be suspicious of the new amp. 
The reason I called B&W on Friday was that I saw in the picture that the aluminum dome on speaker was pushed in and called The Hi-Fi dealer and owner of the speakers and they said it did not affect sound whatsoever but I knew this wasn’t true so to verify it I call B&W speaker company and they told me yes it would affect the sound and I would need to replace it as soon as possible if I bought the set of speakers to get full range in that speaker set.
 Saturday was when I   Went to audition the speakers and they would cut in and out with the music and come back on and then go back out .  Husband and his wife would say oh wow they're out again and then they would say hold on they are  back on  again .  I looked at the wires they looked fine so it must be something in the speakers. I noticed the guy really like To crank them very loud I just wonder if they've been abused.  It was so loud that the music sounded terrible and my ears hurt .  I play my gear just  loud  enough to have a nice sound stage three dimensional but not ear piercing .
I  let the store know what happen Saturday when I went to the owners home that the B&W speakers stop playing and would come back on again and stop again and so on. they said they would check  it out. I hope they do because they are still up for sale I see. . I hope somebody does not get took and buy them.