Insane ground loop; anybody wanna try?


I have a ground loop that's been killing me for weeks. I've tried several things to limited or no success. I've written to Mike Sanders at Quicksilver, but I'm a little chagrined to keep asking him questions that aren't really the fault of his gear.

Anybody want to have a go at solving this puzzle? It's driving me nuts, and I'd be grateful for any help.

Relevant equipment:
Rowland Capri preamp
Quicksilver Silver 60 mono amps (EL34)
Sunfire True Sub

Amps, preamp, and sub are all plugged into a Monster 2000, so everything shares a common wall outlet.
Plugging the amps into separate wall outlets has little effect either way.
Amps are damn near dead-quiet with no input, so it's shouldn't be the transformers or the tubes.

Amps plugged in to the preamp (shielded DH Labs RCA cables) hum, and the sub does too. Swapping cables has no effect.
Unplugging and reconnecting sources (a turntable and a Mac Mini via a Schiit DAC) has no effect.
Unplugging the sub has little effect (except it eliminates the hum in the sub, haha).

Lifting the ground on the amps reduces the hum — by about half, but definitely not completely.
A Hum-X has no (or very little) effect, whether placed on the preamp, an amp, or the sub.

For obvious reasons I don't want to lift the ground on the amps permanently.

I'm not an electrical engineer, but I'm a logical guy.

Ideas? I'm open to any with two requests: First, if you don't know something for sure, please say so. I don't want to play in electron traffic because somebody just guessed at a solution. And second, if you disagree with somebody, don't call him names, okay? There's more than enough gratuitous meanness in the world right now without insulting people over stereo equipment. Thanks.
pbraverman
I've been busy but have read through everything each of you contributed. I'm very grateful to everybody for taking the time to offer thoughts. Thank you.

Here's the update:

I used what time I had to reroute and reconfigure the two electrical circuits in the house per my last posting. My back is sore, my fingertips roughed up. And when I finally had everything put back together... Can you wait?! ... No change. I kinda expected that, being a pessimist at heart, but was still disappointed. Hey, at least I lowered the ground resistance to near zero in the system's circuit.

So I kept poking and think I have probably found the real culprit: the Rowland preamp.

I should have tried some of these things first, as they're simpler, but alas, we all learn by experience, yes?

Turns out that when I run my DAC straight into the amps, the hum is barely audible. (It's a Mac server, so I can control the volume through iTunes.) That also seems to eliminate that digital equipment as the cause per se.

But here's the salient clue, something I hadn't tried before: If I disconnect all source cables from the preamp, and then disconnect the preamp from the AC power, leaving the preamp and amp connected ... the hum remains. Yikes.

I opened the preamp and looked at the power board. There is a cap with one leg connected to the ground screw via a PCB trace, but the solder connection is hair-thin. I've contacted Rowland to ask if that trace is supposed to be stronger, which I'm capable of addressing myself. But if that's not it, I'm awaiting their response, which I assume will include sending the preamp to them.

The greatly reduced hum has also allowed me to identify a little RFI in one channel, but I'll take one thing at a time.

If this stimulates any thoughts, I'd be glad to read them. Otherwise, this feels more solid to me and I hope it's the beginning of the solution.

Thanks again, all.
Thanks for the update.  When I get a chance, I'll check my Capri to see if it is an issue as well.  But, I don't have any ground hum (except for a little EMF hum from the phono input only at max gain).
@edwyun I haven't received a response from Rowland, so that would actually be super-helpful if you'd be willing to check. (I'll holler at them if I don't hear by tomorrow.)

The thin trace is on the top side of the power board, in the corner where the ground ring connects to the AC receptacle two inches away. (Since the cover is on the bottom, you can't see the top side without unscrewing the board, but it's super-easy, just four hex bolts.) Here's a photo of the board and the ground I'm wondering about:

https://www.dropbox.com/s/xkhm3lnsog45auy/Capri-ground-7D2_4666.jpg?dl=0

If you get a chance, let me know if yours looks the same. Thanks a lot!
Here's mine.  It looks the same.  BTW, that trace is not for the ground but for a capacitor.  So I don't think it is an issue.

http://www.audiokarma.org/forums/index.php?media/20170308_193253.9518/full