E-Bay RETURNS, WHAT A BUCKET OF WORMS


I find out that if you buy a tuner or whatever on e-bay and open it up to put a tube or light bulb in , you have cancelled all your rights to return it......I buy a McIntosh tuner , open it up to replace the light bulbs and notice that my purchase is a piece of junk, I contact the seller and tell them I either need a adjustment or I need to return this........After 15 e-mails with the seller and e-bay about this I am informed that if I take the cover off I am a owner no mater what it looks like inside.......So be careful what you do if you want to return something.........ANOTHER INTERNET LESSON 
autospec
I have to admit that I buy a lot of music(CD's) on Ebay and my experience has been very positive. I usually buy new, unopened CD's but really, they have been great. I think you just have to understand what you're buying and you can always send the owner questions.
In my recent experience Ebay sides with the buyer. As a seller whenever a return request is done Ebay will do everything for the buyer. I got left negative feedback without any chance to defend myself. When a return request was opened up they refunded the jerk their money without any hesitation.

In your case I think you just need to open a return request and state that the product didn't match the sellers description.  You had to open up the electronics to verify condition. Buyers are fully protected by Ebay not the seller.
......I buy a McIntosh tuner , open it up to replace the light bulbs and notice that my purchase is a piece of junk

I am not sure I understand, was the unit not in original condition?  Someone removed the original parts or something? 

If you simply think the unit is a piece of junk and it is in the original factory condition then that is a manufacturers issue not the sellers issue.  If you open it up to make changes from the factory condition then you own it.  How would the seller know that what you did had no change on the unit?

   


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autospec OP        179 posts                                               05-03-2017 1:04pm

I actually used Pay-Pal and I have been thinking of taking it up with them......I’ve always had good luck with Pay-Pal on bad deals.....E-bay doesn’t let you use Pay-Pal resolution if it is a e-bay purchase.....At least I couldn’t go in to Pay-Pal for this....

SAVE All Emails.... That includes any emails between you and eBay. Also save all emails between you and PayPal.

PayPal Login
https://www.paypal.com/us/cgi-bin?cmd=_email_receipt&bn_r=o

Left hand side of page click on dispute resolution.
You will be asked if it was an eBay purchase or other.
Click on eBay purchase and follow the procedures.

Once you start a dispute resolution follow PayPal instructions to the letter. Unless things have changed you will eat the shipping costs both ways. All you will get back is your money for the purchase of the item.

If by chance you use a credit card for backup or direct payment to PayPal for purchases using PayPal, contact your credit card company letting them know you filed a resolution dispute with PayPal. Doing so will leave your file open with your credit card company in the event you have to do a credit card charge back.

Good luck.
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