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E-Bay RETURNS, WHAT A BUCKET OF WORMS

I find out that if you buy a tuner or whatever on e-bay and open it up to put a tube or light bulb in , you have cancelled all your rights to return it......I buy a McIntosh tuner , open it up to replace the light bulbs and notice that my purchase is a piece of junk, I contact the seller and tell them I either need a adjustment or I need to return this........After 15 e-mails with the seller and e-bay about this I am informed that if I take the cover off I am a owner no mater what it looks like inside.......So be careful what you do if you want to return something.........ANOTHER INTERNET LESSON 
autospec
jea48
2,944 posts
 


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autospec OP        179 posts                                               05-03-2017 1:04pm

I actually used Pay-Pal and I have been thinking of taking it up with them......I’ve always had good luck with Pay-Pal on bad deals.....E-bay doesn’t let you use Pay-Pal resolution if it is a e-bay purchase.....At least I couldn’t go in to Pay-Pal for this....

SAVE All Emails.... That includes any emails between you and eBay. Also save all emails between you and PayPal.

PayPal Login
https://www.paypal.com/us/cgi-bin?cmd=_email_receipt&bn_r=o

Left hand side of page click on dispute resolution.
You will be asked if it was an eBay purchase or other.
Click on eBay purchase and follow the procedures.

Once you start a dispute resolution follow PayPal instructions to the letter. Unless things have changed you will eat the shipping costs both ways. All you will get back is your money for the purchase of the item.

If by chance you use a credit card for backup or direct payment to PayPal for purchases using PayPal, contact your credit card company letting them know you filed a resolution dispute with PayPal. Doing so will leave your file open with your credit card company in the event you have to do a credit card charge back.

Good luck.
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georgehifi's avatar
georgehifi
4,966 posts
 
I don’t know about the US, but here in Australia, once you’ve lodged a Paypal dispute, you effectively freeze the sellers Paypal account, so he can’t use it, this get things rolling/sorted very fast as sellers need their Paypal accounts working.

Also if you let eBay or Paypal know that you’ve opened or dismantle any purchase, you loose any comeback rights on it. Best of keeping it to your self, and if you or anyone didn’t sign for it on delivery, you say you never ever received it, that fixes the p****k who sold it to you as ebay gives you an auto full refund, I believe from his account.

Cheers George
jea48
2,944 posts
 
Agon Feedback for the OP.
https://www.audiogon.com/users/autospec/feedbacks

autospec OP
278 posts
 
The tuner looked fine on the out-side , but when I removed the covers it was all caroded from salt on the inside......The chassis was a green color.......That is where the problem is.......
jea48
2,944 posts
 


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autospec OP   180 posts                                                   05-03-2017 1:32pm

The tuner looked fine on the out-side , but when I removed the covers it was all caroded from salt on the inside......The chassis was a green color.......That is where the problem is.......
If you can take a few digital pictures of the inside of the tuner and send them to PayPal when you file the dispute.
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