Mapman asked:
"Do you know if Rowland has a satisfaction guaranteed policy of any kind? Its probably determined more by the dealer, I would guess."
Actually it's a Rowland thing and personal. He's outlasted many of his dealers and doesn't want unhappy customers. Mark at Soundings has told me of Jeff doing repair on amps that were well over ten-years old and even throwing in free upgrades as part of the deal. That's not an "official" position, but represents how Jeff personally feels about these things. He truly does all the warranty work himself.
If you've got a nearby dealer, then use them. If not, call Soundings, they'll cover the gaps in US distribution and they're the top Rowland dealer in the US, but they don't aim to step on other dealers. Tell them Dave sent you. Who knows, I may get five-bucks off a cable or something. (I have no "arrangement" with Rowland or Soundings, in case anyone wonders. I paid full retail for my Continuum 500, without any hesitation).
Now that I re-read you post, you might have been talking about listening on approval or a 30-day, money-back guarantee. That's a dealer thing for sure and I don't know a dealer that provides that. If you've got a dealer nearby, then I'd expect that you could use the demo unit over a weekend maybe. (At Soundings, they had a C-500 on the floor, in a system that I knew. Hence, I was very comfortable when I plunked down my money).
Dave