Audio Repair in NJ???

You may have done all of the checks and balances needed, but I would advise that you at least check the balanced out against another source and If you don't have anything else, then grab some inexpensive rca to xlr adapters and see if that drives the amp. 

https://www.monoprice.com/product?p_id=4785

If you live in north Jersey try Bristol electronics in Ho Ho Kus. He works out of his house and is quite reasonable. He is recommended by major manufacturers.

I am located in Princeton.
The Manville location by everlyn1 suggested is not too far from me.
I will check him out.
I used to live near Ho Ho Kus and know the area very well. I will call them as well.

Thank you for your suggestion!!!!

Call John Rutan at Audioconnection in Verona. He knows just about every manufacturer and if he can't repair it, he'll know someone who can.
B

Second gdnrbob's suggestion! John is the go-to.

Adding one more to the list-Dave's Sound Repair in Whippany.