Who has Luv for the Lyngdorf 2170 and is thinking about the 3400.

Just wanted to let everyone know, that while the 2170 is the best component I have ever owned. I did have to send it off to Denmark today to be fixed. Its appears I have 2 or 3 possible issues. Nothing that made the Amp inoperable, but I feel these issues needed to be taken care of. Too bad no one in the US could have repaired it.

I know, these are electronics and stuff happens, but this amp was not cheap...at least for me. The first thing that is wrong is the volume knob is defective. When I use it to set my volume it gets stuck between 2 volume numbers. (i.e. 35.0/35.1) Now while I use that knob maybe 0.00001% of the time, I want everything in the unit to be 100% functional. The concerning part is why does a part of the unit that I rarely use die in just less than a year?? Don’t know to be honest. Stuff happens...I get it.

The other minor things I am sending it in for, loose RCA jacks on the back for OUTPUT and I feel the display does not look right sometimes. What I mean is that the text sometimes looks scrambled.

So anyway, just thought I would share with 2170 owners this info. Also, I would like to say Lyngdorf customer care has been excellent to deal with. Very responsive and quick to supply shipping label and instructions.
No music for me for about 2 weeks or so...ugh :(

My 2170’s display gets hard to read the deeper one goes into the menu screens. It is getting worse so I decided to email Lyngdorf last week. Thus far no response from customer service. I just sent another email and we will see. My unit is no longer under warranty and I stated that. Since they don’t have a US authorized repair facility I am sure my unit would have to go to Denmark on my dime.

Not excited about shipping it and would rather have them send me a new display board to install myself. Don’t know if they will do that as I have not heard from them on my issue.

I suppose future buyers should be aware that there is no US authorized repair facility. That may be a no go from some and that is reasonable.

I hope customer service gets back to me. When they do I will update all.

@aniwolfe , I experienced the former problem; could adjust the volume with the remote, but not on the 2170. It alternated between two numbers when spinning the volume wheel. This was straight out of the box so I went through the store where I had purchased the unit. It ended up being shipped back to Denmark to be fixed. So I feel some of your waiting/no music pain.

I did read on avforums.com ’Lyngdorf discussion thread’ that someone else had the same issue and had been in contact with Lyngdorf. They notified him/her that it was a known issue. This was sometime around November of last year, so hopefully it is resolved or will be resolved soon.

The Lyndgorf 2170 is only my second integrated amp (no plans on upgrading in the near future). So, not much experience. I highly considered scraping the 2170 and going in a different path after the volume issue. I didn’t consider it a cheap amp either. The problem was that I so enjoyed the silent background, RoomPerfect and overall smooth sound that I decided to give it a second try and haven’t looked back.

Anyway, best of luck to you!

This is troubling.  I'm about to order the 3400 (waiting for a final trade-in value toward it) and this is the first I've heard about reliability issues with Lyngdorf.  Also didn't know there was no US repair options.

I once owned another Danish integrated that had issues; for the last problem I had to send it to Denmark which was quite expensive.  I've been leery of foreign components because of that, but all the praise for the 2170 / 3400 made me curious and tempted.

Definitely not what I wanted to hear!
Tbh I had never even touched the volume knob until I read that post, fortunately I see no issues.
However for $4k I better get a hell of a lot more than a year or so trouble free operation.