DENAFRIPS DAC ---- Owner Impressions, Feedback, General Discussion, Questions and more....

Thanks for the follow-up will definitely keep everyone posted.

Viablex ,..LOL
Sure can’t wait,,.

I think Alvin will honor whatever promise warranty and shipping wise, As good as the Terminator for the price, compare to Yagdrassil almost half the price, I will probably get the yaggy first, Remember I love my Ares Denafrips , I heard the Yaggy on headphone only Iam impress, I did hear the Terminator at Axpona at Gingko room it sounds amazing, a guy who own Yaggy got interested on Terminator , I am not sure if He bought the DeMO, he was talking to Vihn when I left.....

Hello guys,

Our warranty coverage is comprehensive.

- Defective within 30days, we cover both way shipping fee
- Within a year, we cover one way return shipping fee
- Within 3 years, client to cover both way shipping fee

DENAFRIPS DACs are rather easy to be serviced, in most case, it can be done by swapping the board. If you’re a hands on person with electronics knowledge, the board can be replaced easily with a few screws and a little soldering. The PSU and the DAC board are modular, it’s almost plug and play (except for Ares). We will work with the client to decide mutually the best economical way forward.

All these policies are in place. You’re well covered.

Many thanks.

Sincerely,
Alvin @ VINSHINE AUDIO

@alvin1118 thank you for clarifying.

The terms fall in line with what the typically reputable company provides, and I believe that’s fair.

Coincidentally, just as you posted this, I followed the link you provided earlier in this thread to read through the terms. One benefit folks should consider is the TRANSFERABLE warranty.

Having shipped a lot from China and Singapore, I’ve found FedEX and DHL two of the better options, though FedEX costs a fair amount less. For those at home and for sake of convenience, I’m providing a few (3 shipping options exist, with delivery times listed as within 2 days of one another) rates to Singapore for packages ranging from 15 - 50 pounds, as I would think the DENAFRIPS products fit in somewhere close to that range. Interestingly enough, pricing did not change from both the East and West Coasts of USA - perhaps related to FedEX using their hub in TN regardless?
15 pounds: $267 - $357
25 pounds: $333 - $389
35 pounds: $486 - $592
50 pounds: $584 - $753