Thanks Wolf Garcia,
it is odd that I'm getting no signal from the passive and jfet mode with the balanced cables. The amp is obviously working as it works in tube mode. The Schitt support is stumped and Jolida says it appears the amp is working as it sees the volts from tube mode. This is my second Freya within a week and both have similar problems. I must mention that the customer service from both Schitt and Jolida have been excellent to deal with but neither can provide an answer:)
it is odd that I'm getting no signal from the passive and jfet mode with the balanced cables. The amp is obviously working as it works in tube mode. The Schitt support is stumped and Jolida says it appears the amp is working as it sees the volts from tube mode. This is my second Freya within a week and both have similar problems. I must mention that the customer service from both Schitt and Jolida have been excellent to deal with but neither can provide an answer:)