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Cost of Shipping Records

Greetings,
I just ordered 10 records from Musicdirect. Their website says free shipping for $50 or more. I understand that since I live in Alaska that offer wouldn't apply. They (MD) charged me $147.00 for shipping 10 records. 
I really feel like they gouged me. I could see maybe $50 but not $147. 
Has anyone else experienced such hi and unfair shipping costs? 
Shipping cost prevents me from having more nice toys. 
I did bite the bullet and got the 10 records. I wasn't happy about it. 
Thanks for letting me vent. 
Joenies
joenies
tomic601's avatar
tomic601
2,164 posts
 
i just shipped 5 x boxes of about 25 discs each via postal service media rate
$18 from Carlsbad California to Seattle
boxes 14”x14” x5”
uberwaltz's avatar
uberwaltz
4,946 posts
 
That Is ridiculous and you should call MD back and insist on a refund.
How did they actually arrive would be also be of importance?
Was it express or good old ground or media mail?
Ask them to show you THEIR actual shipping cost!
My daughter is attending Alaska Pacific University and in Anchorage and we regularly send her stuff via USPS both regular and media mail and yes it is slightly more than mainland usa but $147 for 10 records?
Crazy and greedy.
geoffkait's avatar
geoffkait
14,147 posts
 
Has MD been doing that for 30 years? 
joenies's avatar
joenies OP
98 posts
 
Greetings 
I just received a email from Musicdirect. They apologized to me and said there was a problem with the shipping calculator. 
MD said they would refund me $72. 
I'm glad they fixed the problem. 
I will do business with them in the future. 
Thanks too all for their input. 
joenies
folkfreak's avatar
folkfreak
1,149 posts
 
Thats a welcome outcome @joenies I'm glad MD did the right thing. I generally find them a very fair firm to deal with, they're reversed orders I've made in error for me before now (even after they ran the card) and also dealt with these sorts of shipping issues when they've arisen. Pity these sorts of bugs seem to occur more often than with other sellers but I've no reason to believe it's anything deliberate
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