The nightmare of the cartridge buyer...


I recently completed a several year quest to acquire a new cartridge. This quest was basically a major PITA and a nightmare!

Why? Well let’s take a look at what will be in store for all cartridge buyers’ in the US...and possibly other countries as well..IF they are seeking a top flite cartridge , like I was.

Firstly, and here’s where a big part of the problem lies: You will typically be unable to audition any cartridge under consideration...certainly not in your own home and more often than not, at your dealers either.

Then we have the fact that these products are closely monitored for who and whom can act as a dealer...which is then severally restricted by territory and distribution. We then add that the pricing is very well controlled...CAN WE SAY PRICE FIXING...which in most states is an illegal practice...but seems to be the rule here.


Let’s begin with my story...and then I am hoping that members will chime in here with their thoughts and probably also their own ’horror stories’....

About three years ago, I decided to acquire a cartridge that would replace my aging but still ok Benz Ruby 2...
I wanted a cartridge that would surpass that Benz in most areas...and one that would be priced at about $3-$5K. A lot of money to be spending on this piece of gear...or so I believed.

At the time, I was considering the following models....Benz LPS MR, Koetsu Urushi and Rosewood Platinum and the Lyra Kleos, Delos, a EMT, the Kiseki Purpleheart, Air Tight ( entry level model at the time..cannot remember what it was called) an Ortofon A90--and a Transfiguration Proteus--lastly one of the ZYX models. After some research, i discovered that the Ortofon’s, the Zyx’s and the Transfigurations wouldn’t work with my set up --due to too low an output by the respective cartridges for my all tube phono stage. So this left the Kiseki, the Koetsu’s, the Lyra’s and the Benz’s...and possibly the Air Tight model.

Circumstances changed and my cartridge buying escapade was put on hold...until a few months back. In the few years since my last foray, I find out that Benz have basically gone out of business ( again!!) and so has Transfiguration. Meanwhile, the Van Den Hul line has come into the US again...this time with a new distributor.
The Zyx line has totally been updated and the Lyra line is now more available than before...at least in theory. The Koetsu are now handled by Music Direct...who have essentially doubled the pricing across the board! Oh, i forgot, the Lyra line has increased by about 25% across the board ( i don’t think inflation can account for this!!)
So where to start auditioning --the answer...nowhere!
Instead I am supposed to rely on various dealers enthusiastic recommendation for these products...except for the fact that one dealer tells me that Koetsu’s are the best thing since mothers milk- and the other tells me that Koetsu’s are horrible with all the faults under the sun...( at least the ones that are in my budget..see above!) Can I hear any of these for myself...either in my system, or at the respective dealers...heck NO! ( and don’t think this type of scenario/ behavior isn’t consistent for other brands as well!--irrespective of whether the dealer(s) carries said brand or not!).

Here I am left with the choice of dropping several thousand dollars on a product that a) has no ability to be heard in my own system..therefore having no clue as to the results that I will get, b) has absolutely no return policy c) can be easily damaged by myself or others in the case of incorrect mounting to the tonearm...and lastly...and this is the one that really annoys me the most: I must shop for these products at a very limited amount of vendors who all are naysaying their competitors and acting extremely unprofessionally in the process. ( Do i really have to talk to the prospective rep for the line in order to determine the compatibility of the cartridge under question with my arm, the reasoning behind the asked price, where the dealer is that should be selling me the piece in question ( so as not to cross territorial lines) and on and on!!)

Then we have this little bonbon...The damn Japanese sourced cartridge(s) is available on several Japanese web sites at a price that is usually 50 -60% of the retail price here in the USA!! And that price in Japan is still at FULL RETAIL! ( Yes, I know it cost a ton of money to ship these things from Japan to here ( since they weigh a ton), LOL).

Where does this leave the US consumer in regards to the acquisition of a top flite cartridge...IMO the answer is between a hard place and a rock..You either pay through the nose and get totally ripped off by the likes of Music Direct and the various small independent reps in the US for these cartridges, or you takes your choice and risk buying from a grey market vendor abroad...but at a fraction of the price! BTW, mysteriously most of the top flite Benz cartridges continue to be very available from a vendor in China who seems to have cornered the market?? What’s up with this??

I can go on and about this journey, as I have just began to scratch the top of the heap in this story, but let’s hear from you guys as to your experiences and thoughts.... Was your top flite  cartridge acquisition an equal nightmare, or was it something else?






128x128daveyf
Nobody have any experience buying high end cartridges, like Koetsu, from vendors on Ebay in Japan, or elsewhere?
@daveyf 

Simple reason, you have no way of truly knowing how many hours that cartridge has on it. Plus, who knows how the rest of it is performing, suspension issues etc., Consequently , whether it is up to manufacturers specs is anybody’s guess.
Therefore, there are many folks, including myself,who aren’t going to risk what you propose; perhaps unlike you, they are not willing to risk damaging expensive vinyl with a once and done play due to the defective stylus.
You still don’t believe that these old worn vintage models and the worn out modern cartridge can be a factor in this regard. Remind me to never buy any vinyl from you, lol.  

I quickly became a cartridge collector and all my favorite vintage cartridges were purchased NOS (New Old Stock, some of them still sealed). It's not easy to find a NOS cartridge, but first we can try used and if we like it we will wait for a NOS to pay much more for it. This is how it works. We keep on moving, learning the process, searching for the best cartridges, we pay for mistakes, but in the end we got some amazing vintage cartridges in New Old Stock condition. 

I definitely don't understand your style of buyin cartridges, except that you're looking for the most expensive ones. Some people strongly believes that each new cartridge must be played for 50-100 hrs to burn-in. Your $10k new cartridge may not be good enough if it was not used for 100 hrs. 
@hdm

Have bought a couple of relatively inexpensive cartridges and other items from Juki in the past. Wouldn’t hesitate to deal with him and, if I recall correctly, he did take a fairly expensive cartridge back on return/exchange once from someone posting on another forum.

He’s selling grey market cartridges, his ZYX cartridges (for example) have FAKE serial numbers and it was confirmed by distributor and manufacturer for me. Surely ebay buyers are all protected by paypal, but would you buy a cartridge from the seller who replaced original serial number with fake serial numbers ? Some official distributors will be happy to make a discount if the price is the reason. But i would never buy a new cartridge from a cheaters who manipulates with serial numbers.
Thanks for giving us a heads up about Juki. There are several vendors on eBay and a couple here that are very much grey market. Odd thing is that they seem to have good feedback on ebay, except nothing that relates to cartridge sales! Kron on this site seems to basically have the Benz Micro line sewn up.
Have to wonder how these guys get their supplies, when the regular dealers apparently cannot?
Question becomes if there are counterfeit cartridges on the market? I do know that the rep fronVan Den Hul told me that there is a vendor in the Netherlands who is taking very old Van Den Huls and retipping them and basically re-freshing them. Selling them as more current models than what they are!