Wadia still in business?

I sent an email yesterday AM regarding 860 upgrades and keith responded later that day.He said that the 1 upgrade could be performed now but the se upgrade was backed up a couple of months.He advised me to schedule a service appointment so my unit did not set at the factory for months.
FYI
krichardson@wadia.com

Hi,
I bought ,from a Wadia dealer several months ago,a Wadia , and the dealer ordered via email extra boxes as the ones he had were dammaged.We waited for months,nothing despite several emails that the dealer sent to Wadia.So finaly a few weeks ago i left a message at ext 114,the same day Keith(who replace Matt I guess)called me back and told that he will take care of the issue.
within a couple of weeks I received my boxes.The service was excellent on par with the product.
Apparently, someone told me that, they were reorganising the company,that's why they were slow answerring,anyway that seems to be the past and their aftersale service today is first class.

I have talked to them recently and they said there were problems but now that the restructuring in the company is complete, all is well. I received what I needed from them promptly and am now happy.

Sorry to bring such a old thread back to life, but these days, Wadia is as good, if not better, than always. I just bought a Wadia S7i from Great Northern Sound Company with Steve's Statement upgrade. All I can say is, "wow"!! I hve never, ever heard digital this good. It did take a full 3-4 months to really break in, but then one day, all the emotion and life came back (but in spades) to my system. And, the S7i is also a preamp and media center w/usb and other digital inputs.

Talk2me
Sorry to bring such a old thread back to life, but these days, Wadia is as good, if not better, than always.

It's certainly not my view of ​​Wadia today.

Wadia continues to expose announced launches (almost 3 years for the 121 DAC), and I have knowledge of many quality problems on their machine, and my own S7i is filled with finish defects, which Wadia refused to solve :-(