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Transport replacement costs - Proceed

I finally got to a point where I called Harman for a RMA number. My Proceed PDT3 (I think) may need to have its transport replaced. Last year I was unwilling to send it in because (at the time) Harman was charging a flat $1000 "entry fee" for servicing this older line of equipment. They now have a "not to exceed" fee (which covers both parts and labor). In the case of the PDT3 the NTE fee is $995. I am a little unwilling to be socked with an almost $1000 fee for such an old (but still awesome) transport. When I asked the guy what he thought a transport replacement would cost, he was unsure. Does anyone have any recent experience in helping me understand whether this kind of work would be bumping up on to the higher end of that NTE fee?
tonyptony
justlisten's avatar
justlisten
489 posts
 
Wow, even at the NTE price, is way over the top. The Proceed uses a Philips based transport.

I have had a local tech near my house work on my Audiomeca Mephisto which also uses the same transport. They charge a MAX labor fee of $95, plus parts costs.
tonyptony OP
500 posts
 
Rwwear, I did not know about United Radio. I guess the only reason I went straight to Harman is that I could be assured of getting genuine replacement parts, if needed. I could give them a call tomorrow. Thanks for this info.
tonyptony OP
500 posts
 
Justlisten, wow, where are you located? I guess I have to point out that Harman said this is the NTE, and the cost to replace just the transport could be quite a bit less. I just don't feel happy about not even getting a ballpark from them. I mean, they should know by now exactly what it takes to do this sort of work on a PDT-3.
rwwear
2,692 posts
 
Let me know how it works out with United Radio.
tonyptony OP
500 posts
 
Rwwear, is that United Audio Visual on W42nd?
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