Do not buy any Sonus Faber used


Sumiko just announced that
"IN ADDITION, SUMIKO WILL NOT SUPPLY PARTS AND/OR SERVICE FOR ANY SONUS FABER PRODUCT WITHOUT PROOF OF PURCHASE FROM A SUMIKO AUTHORIZED DEALER IN NORTH AMERICA ".

What a curious statement . Can you imagine Volkswagen refusing to provide parts for their own cars, no matter where they were bought? I do hope other distributors will follow. It would surely drive the prices down considerably on Audiogon for used gear.
limono
On one hand it is silly. On the other hand, this is a great opportunity for someone familiar w/ SF to start a small repair business. A win-win for everyone!
UPDATE:

We can provide service, parts and repair if anything should go wrong with your Stradivari speakers, but it would not be covered under warranty. The Sonus Faber warranty is non-transferable, so used items are not covered, and Sumiko is not responsible for warranties on products that we did not import. But yes, if at any time you need something like replacement parts, we will be able to help you, but there would be a charge.

I received this email yesterday from Sumiko. This is following me contacting them, giving them the situation, the name of the company and the serial number of the Stradivaris.

The seller stated he will give me $5000 for the Cremonas (paid 9500 less than a year ago), so will need to decide. May bring my amp (Simaudio 600I) to the shop and listen to them and decide. Hmmmm, we will see. Just thought I would let you all know.
Harris4crna - That is good news.

My understanding is Sumiko started their stated repair policy when a large number of black market speakers were coming into the US. They just wanted to warn people that they would not support black market speakers. But they are willing to service used equipment purchased through authorized dealers. The policy they stated to you is consistent with my discussions with Sumiko, although I have never had to have anything repaired.

Warranties are quite commonly country specific. Warranty costs are included in the purchase price. Since Sumiko earned nothing for the sale, it is not surprising they will not honor a warranty. SF could try to intervene, but Sumiko's policy is following pretty standard warranty processes. The warranty situation is similar to Canadian cars brought into the US. They are often not covered by warranty in the US.

Thanks for the update.