Timrhu, here's the link:
http://eservice.sony.com/webrma/web/index.do?ref=http%253A//www.sony.com/index.php
Dbphd is right -- Sony does not return the original carton, so, if you want to keep yours, send it in a generic box. Unfortunately, I lost mine to Sony. BUT - the player is working fine. It wasn't reading the SACD layer when I sent it in.
http://eservice.sony.com/webrma/web/index.do?ref=http%253A//www.sony.com/index.php
Dbphd is right -- Sony does not return the original carton, so, if you want to keep yours, send it in a generic box. Unfortunately, I lost mine to Sony. BUT - the player is working fine. It wasn't reading the SACD layer when I sent it in.

