Musical Fidelity Tri Vista SACD


I have been sitting on this useless $6,000.00 paper weight for some time now. Multiple attemps have been made to MF in England but they do not get back to me. Does anyone know how to get in touch with these people? I can not let this rest, and I refuse to buy or recommend any of their products.
drjohn
Elberoth2 is correct. I am US service manager for dCS and our P8i and Verdi Encore were also units left without parts for the same Philips Mechanism's.

The Philips 5.2 Mech is a universal CD/SACD/DVD mechanism that is totally proprietary with its own Servo Controller board. The motor driver IC's get smoked when the Chinese disc drive motors short out.

The only good news is that the lasers=OPU(Optical Pickup Units) are still available for those fortunate to have only a vision problem with good motors and good drive electronics! We also can repair about 50% of servo boards.

We are successful repairing these dCS units within parts limits.
I've been tempted many times to upgrade my MF CD-308 to the Tri Vista (...or to something from that (in)famous French company that seems to suffer from a similar severe case of bad customer service/not returning e-mails...) A good thing I didn't and stuck with my current CDP. Still looking.
Need to get sth with a CD-Pro2 drive. This one is very reliable and is likely to be supported for years to come. A good drive doesn't mean that sth else within the CDP may brake down - as is the case with your Capitole. Personally, I have upgraded from the capitle mk II SE to MBL 1531 and found it to be a substantial improvement.