I have had but one position that I have repeatedly suggested - if your attempts to contact Wadia, for whatever reason, fail to meet your needs, then yes, you should CONSIDER calling a current Wadia dealer for assistance in getting you in contact with Wadia. However, when presented with a willing person to help you, without ever asking why/where/when regarding the unit, you were suddenly no longer interested in picking up the phone or e-mailing.
If you had an understanding as to the acquisition and affiliated companies then perhaps you might have contacted ARC or Sumiko instead of a dealer.
Yes, I agree that you should not have to do any of this but given the information, as you explained it to me, you kept calling Wadia over an over so why not try another number instead? Why not call me 2 days ago, before all of this back and forth?
You asked for assistance and I was the first on the scene with the tools you needed to solve the problem quickly and easily. And, I have informed Wadia of your experience as well. So, even without calling or e-mailing me, I was still able to assist you - WHICH is all I have been trying to do now for the past several days.
If you had an understanding as to the acquisition and affiliated companies then perhaps you might have contacted ARC or Sumiko instead of a dealer.
Yes, I agree that you should not have to do any of this but given the information, as you explained it to me, you kept calling Wadia over an over so why not try another number instead? Why not call me 2 days ago, before all of this back and forth?
You asked for assistance and I was the first on the scene with the tools you needed to solve the problem quickly and easily. And, I have informed Wadia of your experience as well. So, even without calling or e-mailing me, I was still able to assist you - WHICH is all I have been trying to do now for the past several days.