There was a new motor controller provided free of charge. It was basically an update. Not sure when it was released. I do know Thomas was providing them via the dealers to people. Jeff in the US was taking care of his US customers. It is a simple swap of a small chip in the power supply. Both Thomas and Jeff are two of the most attentive people to customer needs.
I will add for anyone who hasn't tried it, behind the turntable on the Raven AC just under the platter on the aluminum part is a screw. I attached a grounding cable from ground directly to the turntable. This is due to excess static that is in my environment. It made a huge difference. Most people don't know that the turntable itself benefits from grounding.
Audioblazer,
As I understand you are not in the US?