Acoustic Signature Turntables


Has anyone else experienced any problems with their Acoustic Signature turntable? In particular, I have had major issues regarding the Alpha power supply and related customer support and so just thought I'd look into these problems more widely.

Thanks for your input
dgob
Dgob,

I tend to get a gap sometimes at the edge between the platter and the Mat1. I correct this by applying the appropriate pressure to the Basis clamp so that when it is locked in place it doesn't dish up the record and the Mat1 with it.

I've also tried with good success placing a 1.9mm O-ring in between the platter and the Mat1. When the clamp is off the record, the Mat1 will float a bit. But when you apply force with the clamp, the Mat1 makes an even contact with the platter, while at the same time having a uniform contact between the Mat1 and the record.

Best,

iSanchez

Isanchez,

Have you included one of the 1.9mm o-rings in the package. It sounds interesting and I'll definitely give it a go.

As always
Just another brief update but the Bren1 did not perform as well as the other options in my particular set-up and for my particular tastes. However, it does come with a 30 days money back guarantee and might obviously still be worth trying in other systems.
I have had my system down for awhile for a home renovation and having resurrected it last night and began catching up here on Audiogon only to come across the new about AS, power supply issues, customer support etc. When I checked their site it seems everything is fine. Can anyone add anything? Obviously as an owner I am concerned.