turntable newbie: need advice for better sound


Recently bought on Amazon the Technics SL 1200MK and a Shure M97XE cartridge to go with it. Got an old guy in a record shop to set it up for me. Got it home and... I'm very ambivalent about the sound. While the soundstage is wide and there is definitely "air" between the different sounds, there is very little detail--sometimes I can't even tell what instrument I'm listening to. There is also a dullness (perhaps "darkness") to the sound and a lack of 3-Dimensionality despite the wideness of the soundstage. what else? Some distortion.

I learned enough to successfully change the tracking force from 1.25 (with the M97XE brush down) to 1.50 (with the brush down) and that actually got rid of a little distortion. Even that, however, makes me a little suspicious since 1.25 is supposed to be optimal.

ANYWAY, I'm looking for better sound. Any thoughts, advice?

The Technics is wired directly to a Mcintosh MA6500 and plays through Sonus Faber floor standing Concertos.
d2_lamay
Tvad is totally correct.I'm wondering if the cartridge is wired out of phase"lack of 3 Dimensionality despite wideness of the soundstage".I would also ask can you tell what instrument is playing when listening to CD or Radio?This turntable/Cart combo should sound at least that good.The 1200 has a strobe,be sure you are looking at the 60 Hz band for adjusting speed.Have you talked to "The Old Guy at the Record Store"again? As an "Old Guy" (ouch) who has been known to frequent a record store I would want to know if what I did was less than sucessful.His objective is likely to want to share the LP experience with a "Youngster" talk to him.Let him know it's not working yet.
I'm a little at a loss. I really don't know anything about VTA.

I'm hoping that the problem is set-up. That would probably be the least costly thing to improve.
Send your table to Kevin at KAB. I recommend the fluid damper, Cardas tone arm rewire, and KAB/stanton 890LE cartridge and enjoy. You can consider the separate power supply (PSU) if you have a little extra cash.
Read the instruction manual that came with the technics, it describes setting the vertical tracking angle(VTA), you will find many alternate opinions on how to do it, but just starting out, following the manual is your best bet.
It's also possible there's something amiss with the phono section of your MAC. Have you tried connecting another turntable?

Perhaps taking your MAC to The Old Man and trying it in his system (or someone else's locally) would enable you to rule out the MAC as the cause of the problem.

Methodically eliminate the potential causes before you spend money upgrading a table about which you have yet to learn the basics.