Ken Bernacky Stereo Surgeons

A bit more information about your tuners and the story would've been helpful. It's very easy to disparage a small business in three sentences without giving a detailed and insightful explanation. And sometimes in anger we forget that those reading the post are not parties to the events that lead up to the incident at hand.

In the end, the internet is full of baseless and unreasonable accusations; in order to have yours given the weight that it deserves a full and comprehensive summary of events would be necessary. As it stands, there just is not very much here to go on.

Is your Yamaha one of the three they're trying to sell?

Seriously, I agree with Viridian, more information is necessary. There are usually two sides to a story, but in this case you haven't really filled us in on your side.

Tubegroover,
What are you talking about? It doesn't seem to relate to this thread. In fact, I can't make any sense of it.

Roxy, and also Paraneeer (I think, based on the last sentence of your comment), "Geno" refers to Geno Auriemma, the long-time and legendary coach of the University of Connecticut women's basketball team, who has led that team to 10 national championships, and numerous other appearances among the "final four" teams competing for that title. Keeping that in mind and taking a look at the link Viridian provided should clarify the meaning and the relevance of Tubegroover's comment. "13 years," btw, refers to the time between the events described in Viridian's link and the present time, during which many of the championships were achieved.

Marty (Viridian), thanks for providing the link. My wife particularly got a good chuckle out of it, as she has been a dedicated fan of Geno's teams for many years. I've become something of a fan as well, motivated in part by the continuing haplessness of the Knicks :-)

Philiphill, sorry to hear of this situation. I see that you are in the UK, which would certainly seem to add to the difficulty and perhaps impossibility of obtaining a satisfactory resolution. I note, btw, that a simple Google search will reveal several other people who have posted similar stories in various places on the Internet about their experiences with Mr. KB.

Regards,
-- Al

Thanks All, I wasn't understanding that post at all. I appreciate the clarification.
John