Facten,
You state "I don't think that anything any vendor would do would satisfy Sabai". This is a very broad statement, would you not agree? It opens the door to a broad response.
With all due respect, there have been many vendors that have more that satisfied me over the years. Among them are Merlin, HiDiamond, AMR, Bybee, Cardas, Oyaide and, yes, Synergistic Research. The points I am making only relate to part of my interaction with SR over the years. I have never had a single problem with their customer service. It has been exemplary in my case. And I have been very happy with quite a few of their products -- but not all. It is their trade-up policy and other related matters discussed in earlier posts that I have brought up for discussion.
You state "I don't think that anything any vendor would do would satisfy Sabai". This is a very broad statement, would you not agree? It opens the door to a broad response.
With all due respect, there have been many vendors that have more that satisfied me over the years. Among them are Merlin, HiDiamond, AMR, Bybee, Cardas, Oyaide and, yes, Synergistic Research. The points I am making only relate to part of my interaction with SR over the years. I have never had a single problem with their customer service. It has been exemplary in my case. And I have been very happy with quite a few of their products -- but not all. It is their trade-up policy and other related matters discussed in earlier posts that I have brought up for discussion.