I am pissed

Dump the ebay habit. I've had nothing but trouble there. I was burned there on a tape deck purchase and will never buy again. In fact, I would look twice at the new wave of sellers from ebay who seem to have discovered A'gon. "Gee, this seems to be the place to sell broken, overpriced boat anchors I bought for short money at an estate sale." Perhaps the bar should be set higher for them if they want to join our club. Maybe they should be required to be verified members....?

well, you're doing the first thing you need to do: venting!

KP

Did you check the various mapping databases or the USPS Zip code data base to verify that it is a legitimate address? If the address is legit then your shipper is most likely Useless, Pathetic, and Stupid.

Double check the address with the purchaser and resend it ASAP. If your pissed, how do they feel?

I've just double-checked the list of zip codes on usps.gov and it was there! It means that I'm right and purchaser is right as well.

Now I guess I'll have to kick it back to the carier and teach them some logistics and literacy arround USA.

Fortunately the purchaser isn't pissed and face this problem with sincere understanding.