How good is Electraglide?

Hhhmmm, let me get this. A dealer recommends going through a dealer. The manufacturer sells direct. The dealer can't defend the manufacturer's customer service policy because his policies "have a tendency to first and foremost look out for his own best well being","Scott means to do well but he often finds himself in a situation where he is unable to do what he must" and " I'm leaving alot vague but one need not be to creative to fill in the blanks." The dealer sells hundreds of said manufacturers products and uses leverage to sort out the problems people have had even when said manufacturers products have been purchased elsewhere. I'm sure this was a well meaning post with sincere advise but I'm still left with, Hhhmmm?

Stewart,is correct. I have ordered many items thru him and everything went extremly well.
But, when I went direct to Electrglide the response was non existant.
Electraglide products are very very good, however,the Owner should stay away from the public.
Ken

I don't doubt the sincerity of "A Sanctuary Of Sound" but at some level some issues may go back to the manufacturer. So far consumers and a dealer have left little doubt about some level of customer contempt. In the big scheme of things I can't imagine these products to be a priority in life. Who needs this aggrevation for something that is a "luxury". I prefer to support firms that respect thier customers. I say we weed out firms that don't respect thier customers. If Electraglide wants my business they will have to demonstrate a significant change in customer service. As for now count me out.

I said my 2 cents in another thread, but I feel that Electraglide needs to make it clear to the public and all concerned that they should deal directly with dealers. I don't understand how a manufacturer can do both.When you buy a new car, you don't deal directly with the manufacturer, unless the dealer screwed you ( I'm not saying all auto dealers are honest) and if so, the manufacturer cuts that dealer off.Perhaps with all this feedback, Scott may rethink the situation. If anybody can talk some sense into him, it's you, Stewart. Good Luck. Oh, and yes, the Electraglides are very good, but they are only as good as the components they are synergistically mated with. Scott's love for tube gear started this making of power cords to work best with tube components.

Have had my share of frustration with Mr. Scott Hall. He probably needs an anti-depressant! As far as his products.. Excellent with my gear. I have Electraglide throughout. Are they worth the MSP. No in my opinion but that is true with any product. Steve