used when promised new

I guess Jond would have no problem listing an item as new, but was really used! How would you feel if the shoe were on the other foot? If it's not NEW don't list it as such. Most of us are smart enough to know the difference. If this sort of deception is condoned it lets the whole website down and makes a joke out of the Audiogon grading system. That is my last word on this very dissappointing situation.

Warren, I wished you purchased my Golden Ref :-)
Did the ad or an email actually say they are new?

Another thought on universality (is that a word?) of definitions. There are many forms of the word "New" that can be easily understood by potential buyers if the seller is clear in his or her communication.

In simple terms, "New" (to me) means "New, unopened, and unused" or "New in box" like I would expect to find the item in a retail store or if I were to buy directly from the manufacturer. All shipping materials and literature should be included if the term "New" is used by the seller without any modification or explanation.

If the item has been opened only for inspection purposes, then the seller should describe the item is "New and unused, but opened only for inspection". If the seller does not have the original packaging, then he or she could add, "I don't have the original packaging". Tell it like it is!
If the item has been used in any way, shape, or form (even if for a 5 minute test) then the seller should describe it as "As new" or "New demo" or whatever phrase best describes the reality. Audiogon ads are not priced per word!

neutral feedback with a cautionary warning to the seller that "new" does not mean "used - good". Even an "as new" would have been acceptable, but you were definitely mislead. Would also be interesting to know who you were dealing with Warren. Point the seller toward this thread, & if still no response then please name names.

WmMcmanus hit it on the head. New is New, not opened, if it touched the other end of a component and had a signal put throught it, it is used. "Practically new, used 5 mins"....I would handle it this way...what does the cable cost new? With cables, it is the lastest and current model, I would pay 70% of New Retail. I would expect to pay at least 50% off for a Used cable if not more. If he charged you 70% or more of Retail and called it "New" I would leave Negative Feedback. If he was calling it "New" but priced say 50% of Retail, I would leave Neutral Feedback. Regardless, you have a valid Beef and some of the earlier posts concern me, this is Black and White. New means New.