used when promised new


I ordered .5m pair of Cardas Golden Reference interconnects from an Audiogoner We negotiated through email and came up with the price of $375 NEW. Well, I got the cables, timely, but they are not new. They are in absolutely fabulous condition, but they are definitely not new. They were also packaged poorly with no Cardas literature. No nothing. I emailed my disappointment, and have not gotton a response yet. This is going to be my first time giving a negative response on "feedback." Isn't this appropriate, even if amends are made. Am I being fair? Is there, really, any reason to hear an explanation? Even if he makes good $$wise, he still lied to me. I would appreciate feedback from you guys.
thanks in advance,
warren
128x128warrenh
WmMcmanus hit it on the head. New is New, not opened, if it touched the other end of a component and had a signal put throught it, it is used. "Practically new, used 5 mins"....I would handle it this way...what does the cable cost new? With cables, it is the lastest and current model, I would pay 70% of New Retail. I would expect to pay at least 50% off for a Used cable if not more. If he charged you 70% or more of Retail and called it "New" I would leave Negative Feedback. If he was calling it "New" but priced say 50% of Retail, I would leave Neutral Feedback. Regardless, you have a valid Beef and some of the earlier posts concern me, this is Black and White. New means New.
Another vote here for neutral feedback. The product will serve you well, however, it is not quite as represented. My vote is cast as an individual who buys on Audiogon with the intent of using the products I purchase.

There is probably a valid legal question here. You cannot responsibly resell these as "new" yourself, and therefore have incurred a financial loss as a result of the misrepresentation of the product.

Even so, it seems a shame to blackball someone who actually provided quality merchandise.
It's done. Negative feedback. I have to be fair to other Audiophools, regardless of how I feel. It's the principle. I'm letting go now. Won't by from John anymore. You're on your own. I owe you guys the truth...You'll do the right thing...
I have to disagree with you Warrenh. It seems like you may have fallen for an old sales ploy. My curiosity got the best of me, so I checked out the ad. It does not claim NEW. The ad states 'This exquisite cable is like NEW. Rating is 9.9/10, it is in Absolutely Mint like New Condition'. I don't read this as NEW. Condition is clearly stated as 10/10, not NEW. It seems that you misunderstood the Audiogon rating system and the seller is now the recipient of your misjudged anger. You should be more careful and ask more questions before purchasing. If you read the ad as I do, you'll see he never claimed it was NEW. Only LIKE NEW, which a 10/10 rating should be. Now you left someone negative feedback because of YOUR misunderstanding. If I were him, I would have to contest that negative feedback.
In the future, ask more questions. Some sellers are jerks and respond rudely to questions, but it's far better to be clearer upfront, then to realize there was a miscommunication later. Maybe you should contact Agon and see if you can retract the negative feedback. What I see warrants nothing more than a neutral, at worst.

John
To Itsalldark, I understand your point, but it's a cable. What I really had an issue with is zero tolerance. I'm no believer in absolutes, people deserve to occasionally make mistakes, that's all. BTW you can check my feedback if you like.