Brent: I'm glad that you're having good luck with and enjoying your SACD 1000. My unit went down after about 11 months worth of daily use. I sent it into the local Philips facility for repair and there it sat. They did not have the parts needed to repair it and told me it would be a month or two before they were in. After two months of down-time, i called them up to see what the deal was. They offered to refund my money, give me a 963 as a replacement or i could wait for the parts. I told them that i would have to think about the refund and would get back to them. I didn't want the 963 and i already had a 763 in another system. I figured that i would ride it out and let them sit on the unit, but never called them back up one way or the other.
After two more months went by ( four months now ), i called to see what the deal was. They told me that the parts for my unit had come in, but because they weren't sure if i was going to take the refund or not, they had used them on another unit instead. Needless to say, i was "slightly upset" and blew up. Wanting to be done with them, i took the refund and they did whatever it is they did with the defective units.
I ended up replacing it with a Denon DVD-2900, which has performed flawlessly now for several months. Then again, my SACD 1000 never gave me any problems until it decided to go belly-up, so i hope the Denon is more reliable. Judging from past experience, my guess is that it is a more durable product. I'll shut-up now so that those interested in Xindak cabling can read what they came here for : ) Sean
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After two more months went by ( four months now ), i called to see what the deal was. They told me that the parts for my unit had come in, but because they weren't sure if i was going to take the refund or not, they had used them on another unit instead. Needless to say, i was "slightly upset" and blew up. Wanting to be done with them, i took the refund and they did whatever it is they did with the defective units.
I ended up replacing it with a Denon DVD-2900, which has performed flawlessly now for several months. Then again, my SACD 1000 never gave me any problems until it decided to go belly-up, so i hope the Denon is more reliable. Judging from past experience, my guess is that it is a more durable product. I'll shut-up now so that those interested in Xindak cabling can read what they came here for : ) Sean
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